Job Details ( Inactive job )

Network Support Technician

  • Posted by : LELE Technology Ltd.

 May 25, 2022 - Expire after -649 days

  • Job category : IT & Web Design


         

Job Description

We are composed of a group of professional marketing team, planners, designers, and programmers, seeking innovation constantly. We take the website, program development design, and service as the company’s development strategy that continues to work hard. We need a Network Support Technician to join us. 

 

Job Details:

  • Title: Network Support Technician 
  • Type: Full Time
  • Wage: $30.00/hour
  • Hours: 30 hours/week
  • Work Location: 9111 Beckwith Rd Suite 1050 Richmond, BC V6X 1V7

 

Job Descriptions:

  • Provide support to company staff and customers (end-users) remotely or at their locations concerning the installation of the company’s remote services
  • Apply discretion and independent judgment in resolving problems of customers/company
  • Ensure that hardware nodes used for machine communications to the cloud are correctly configured; also provide hardware and software support
  • Carry out review and evaluation of problems between machines and host network at customer locations and resolve them effectively
  • Perform revision, evaluation, and documentation of problems encountered by end-users with remote services application
  • Perform revision and evaluation of newly created software, as well as test it for bugs following the direction of the manager
  • Carry out evaluation and diagnosis of customers’ issues applying independent judgment and discretion and provide the necessary responses and solutions as quickly as possible. Involve other teams to resolve customers’ problems when necessary
  • Ensure call logs and resolutions are maintained in power help software
  • Apply various advanced tools in providing effective support for remote services products.

 

Job Qualifications:

  • Completion of a College or Other Program in Computer Science, Network Administration, Web Technology, or a related field is usually required
  • At least one-year working experience in a related field 
  • Strong interpersonal skills, able to work independently as well as in a team environment
  • In-depth knowledge of network infrastructure, architecture, connectivity, and security.

 

Other Benefits:

  • CPP & EI
  • 4% Vacation Pay

Please email your resume to LELE.HR@outlook.com, only qualified candidates will be contacted. 

Job Id : JFC-139337
Vacancy : 1
Website :
Location : Richmond - BC, British Columbia, CANADA