customer service representative supervisor

• Posted by : New Caledon Physiotherapy Centre Inc.

 September 30, 2025 - August 29, 2026

• Job category : Customer Service

• Salary : $34.07/hour

         

Job Description

Type: Full-time

Start Date: As soon as possible

Languages: English

Experience Required: 1 year to less than 2 years

Education: College, CEGEP

Job Duties:

• Coordinate with teams like physiotherapy, reception, and billing to ensure smooth operations.
• Plan and manage staff schedules, workflows, and appointment procedures.
• Supervise the team and administrative department in their tasks
• Assist patients in understanding their billing statements and charges.
• Identify staff training needs, focusing on customer service and computer skills.
• Prepare reports on operations, workflow, and staff performance for management.
• Train and support customer service staff on communication and clinic procedures.
• Handle patient enquiries, complaints, and feedback professionally.

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Indigenous People: YES

Newcomers to Canada: YES

Vulnerable Youth: YES

How to Apply: online

Interested candidates may send their resume to:hiringatnewcaledonphysio@gmail.com