Job Details ( Inactive job )

User support technician

  • Posted by : Madisons IT Consulting

 September 22, 2022 - Expire after -528 days

  • Job category : IT & Web Design


         

Job Description

User support technician (NOC 2282)

By Madisons IT Consulting Inc

301-1321 Blanshard Street, Victoria, BC, V8W 0B6

 

We are seeking a User support technician to join our team in Victoria, BC starting as soon as possible.

$33-35 per hour, 1 Full time- permanent, 30 hours per week position.

 

 

Requirements:

  • Post secondary education in related field
  • 2 years of work experience
  • Language required: English
  • Location of work: 301-1321 Blanshard Street, Victoria, BC, V8W 0B6
  • Email resume and cover letter via email to: madisonsitconsulting@gmail.com

 

Key duties of the role:

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software,
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

 

*We thank you in advance for your application; however only those qualified will be contacted.*

Job Id : JFC-154708
Vacancy : 1
Website :
Location : Victoria - BC, British Columbia, CANADA