700-1816 Crowchild Trail NW, Calgary Alberta T2M 3Y7

User Support Technician (NOC 22221)

We are looking for a User support technician; the job is a Full-time permanent position, 40 hours per week, pay $30.50-32.50 per hour. Work location will be at 700-1816 Crowchild Trail NW, Calgary Alberta T2M 3Y7

Successful applicants must have:

• Completed Post secondary education in related field
• At least 2 years of related work experience
• Language: English

The User support technician will be responsible for the following duties:

• Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

We need to fill in the position as soon as possible. If you are interested in this job, please email your resume to achieveonlineab@gmail.com