Job Details ( Inactive job )
User Support Technician
- Posted by : Dynamic Era Solutions Inc
March 10, 2023 - Expire after -359 days
- Job category : Customer Service
Job Description
User Support Technician – 1 Position, Dynamic Era Solutions Inc, Brampton, Ontario, L6T 2B6, Canada ($29/hour, 35 Hours Per Week)
Job Duties
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Job Requirements:
- Must have College, CEGEP or Other non-university or Diploma of 1 year to 2 year
- At least 1 year to less than 7 months year of experience will be an asset
- Languages: English, mandatory
Please apply by email: hr.dynamicera@gmail.com