Job Details ( Inactive job )

User Support Technician

  • Posted by : Dynamic Era Solutions Inc

 March 10, 2023 - Expire after -359 days

  • Job category : Customer Service


         

Job Description

User Support Technician – 1 Position, Dynamic Era Solutions Inc, Brampton, Ontario, L6T 2B6, Canada ($29/hour, 35 Hours Per Week)

 

Job Duties

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

 

Job Requirements:

  • Must have College, CEGEP or Other non-university or Diploma of 1 year to 2 year
  • At least 1 year to less than 7 months year of experience will be an asset
  • Languages: English, mandatory

 

Please apply by email: hr.dynamicera@gmail.com

 

Job Id : JFC-179507
Vacancy : 1
Website :
Location : Brampton - ON, Ontario, CANADA