Tasks

• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks(WANs), mainframe networks and computer workstations and peripheral equipment
• Evaluate and install computer hardware, networking software and operating system software
• Operate master consoles to monitor the performance of computer systems and networks and toco-ordinate access and use of computer networks
• Provide problem-solving services to network users
• Install, maintain, troubleshoot and upgrade Web-server hardware and software
• Set up local area networks and connections to the Internet
• Implement network traffi c and security monitoring software, and optimize server performance
• Modify Web pages, applets and scripts

Credentials

Microsoft certified IT professional (MCITP)

Computer and technology knowledge

• Virtualization
• Linux
• Networking software
• Networking hardware
• Networking security
• Security software

Education Bachelor's degree or equivalent experience

Experience 5 years or more

Work setting Help desk

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Team player