Front desk agent
- Posted by : Clarion Pointe Hotel, The Cliff Restaurant
February 17, 2024 - July 17, 2024
- Job category : Hotel & Resort
- Salary : $15.25 to 20.00 Hourly
Job Description
Job Title: Front desk agent
Employer details: Clarion Pointe Hotel, The Cliff Restaurant
Job details:
- Location: Medicine Hat, ABT1A 5E5
- Salary: $15.25 to $20.00 hourly (To be negotiated) / 32 to 40 hours per Week
- Terms of employment Permanent employment Full time
- Day, Early Morning, Evening, Flexible Hours, Morning, Night, On Call, Overtime, Weekend
- Start date: Starts as soon as possible
- Benefits: Health benefits, other benefits
- Vacancies:1
Overview:
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Will train
Work setting
Responsibilities:
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
- Provide customer service
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
Personal suitability
- Client focus
- Excellent oral communication
- Organized
- Reliability
- Team player
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Other benefits
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
By email
hr.forwarddirection@gmail.com
