User Support Technician

• Posted by : Logic Computers Inc.

 March 12, 2024 - Expire after -22 days

• Job category : IT & Web Design

         

Job Description

Name of the company: Logic Computers Inc.

Name of the position: User Support Technician (NOC 22221)

Head Office:  #4 995 McPhillips St Winnipeg, MB R2X 2K3

Job Location: #4 995 McPhillips St Winnipeg, MB R2X 2K3

Experience: 1 year to less than 2 years

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Number of Openings: 02

Term of Employment- Permanent employment, 40 hours/ week

Wage: $26/ hour

Job Duties:                                                                                                                      

• Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
• Consult user guides, technical manuals and other documents to research and implement solutions
• Reproduce, diagnose and resolve technical problems encountered by users
• Provide advice and training to users in response to identified difficulties
• Provide business systems, network and Internet support to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• May supervise other technical support workers in this group.

Please send resume as specified below:

By email : jobs@logiccomputers.ca

By mail : #4 995 McPhillips St Winnipeg, MB R2X 2K3

In person : #4 995 McPhillips St Winnipeg, MB R2X 2K3

from 10:00 to 17:00