May 27, 2025 - November 27, 2025
Employer: Fastening House Atlantic.
Location: Dartmouth, NS, B3B 1J1
Job Title: Customer Service Supervisor
Job Type: Permanent employment (Full-time)
Start Date: starts as soon as possible
Vacancies: 1
Salary: $22.00 hourly / 30 hours per week
Work settings:
Business and/or industry
Relocation costs not covered by employer
Job Responsibilities:
Supervise, coordinate, assign, and review the work of clerks and agents engaged in conducting surveys and interviews, collecting and compiling statistics, providing information and customer service, and writing correspondence including emails and preparing materials
Establish work schedules and procedures
Coordinate activities with other units and departments
Prepare and submit progress reports and other documentation
Identify training needs and train workers in job duties and company policies
Ensure the smooth operation of computer systems and equipment and arrange for maintenance and repair work
May perform the same duties as workers supervised.
Security and safety: Criminal record check
Education: Bachelor degree
Experience: 2 years to less than 3 years
Language: English
Work conditions and physical capabilities
Work under pressure
tight deadlines
Fast-paced environment
Attention to detail
Overtime required
Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Flexibility
Initiative
Organized
Team player
Accurate
Dependability
Reliability
How to apply:
Please send your resume and cover letter by email to resume@fhatlantic.com and include in your email subject title REF: CSR2025
Our company is an equal opportunity employer, and we welcome and encourage diversity in the workplace. We encourage applications from youth and industry professionals who are authorized to work in Canada.
Join us in our commitment to delivering exceptional software solutions through innovative automation practices!
