Responsibilities

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Determine merchandise and services to be sold
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers

Additional information

Work conditions and physical capabilities

• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Adaptability
• Collaborative
• Creativity
• Efficiency
• Goal-oriented
• Hardworking
• Integrity
• Outgoing
• Positive attitude
• Proactive
• Quick learner
• Time management
• Client focus
• Excellent oral communication
• Flexibility
• Judgement
• Organized
• Team player
• Patience
• Ability to multitask