Office Manager

• Posted by : Cloudburst Media Inc DBA Film & Forest Photo

 October 18, 2026 - Expire after 24 days

• Job category : Others

         

Job Description

Employer:                   Cloudburst Media Inc DBA Film & Forest Photo

Employer address:      12 La Chance Drive

                                    St. Albert, AB T8N 0B9

Position name:            Office Manager

Location of work:       260 Grizzly Crescent

                                    Canmore, AB T1W 1B5

                                    And throughout the Bow Valley

Nature of position:      Permanent, full-time (30 hours per week)

Wage:                          $37.50 per hour

Vacation:                    30 days

Benefits:                      Sales commissions; professional development opportunities, including access to relevant training and continuing education

Vacancies:                  1

How to apply:             Please send your cover letter and resume, attention Hayley, by email to contact@filmandforestphoto.com   

JOB DUTIES. The following duties will be performed in this position:

• Oversee and coordinate day-to-day office operations and ensure priorities, deadlines, and client commitments are followed through.
• Maintain and improve internal systems, processes, documentation, and workflows; implement new procedures when required.
• Maintain and configure multiple client relationship management (CRM) records and maintain a working knowledge of CRM design for the company; ensure important client and operational information is documented.
• Coordinate information between the CEO, employees, contractors, clients, vendors, and partners.
• Identify gaps, bottlenecks, and recurring problems and take initiative to improve them.
• Keep projects moving independently, raising risks diligently and with discretion.
• Maintain an exceptionally high standard of organization and attention to detail throughout all office tasks.
• Manage and coordinate the CEO’s calendar, including meetings, calls, deadlines, reminders, and follow-ups.
• Manage travel booking and full itinerary development, including flights, hotels, transportation, schedules, and supporting logistics.
• Support couples throughout the planning and client experience process.
• Identify and manage strategic partnerships.
• Contribute to and execute the company’s multichannel digital marketing strategy, including search engine optimization (SEO), generative engine optimization (GEO), paid advertising, and organic media.
• Assist in building and improving the systems that transform attention into inquiries and ultimately into bookings.

REQUIREMENTS. The successful applicant will possess, at a minimum, the following skills and experience:

• Completion of high school.
• At least one year of professional wedding industry experience, which may include event and client management experience as well as related marketing experience.
• At least one year of experience working in a specialized wedding industry marketing role, utilizing SEO, GEO, paid advertising, and organic media to drive bookings.
• Strong SEO knowledge, including advanced understanding of search intent, keyword strategy, local SEO, content architecture, on-page optimization, and how organic search contributes to a larger acquisition funnel.
• Strong understanding of funnels and conversion, including thinking beyond traffic and followers to inquiries, qualified leads, booked revenue, and customer experience.
• Experience with, and detailed understanding of, the client experience involved in significant, emotional purchasing decisions.
• Experience with tourism, hospitality, destination marketing, and/or outdoor recreation.
• Expert knowledge of the Bow Valley and Banff National Park, including the realities of living, working, hiking, and serving visitors in the area; to be differentiated from an approach to the Bow Valley as simply a tourist destination. This should include detailed knowledge of local hiking and outdoor environments as well as the area’s seasonality.
• Partnership or brand collaboration experience is preferred.
• Experience with WordPress, Google Search Console, GA4, Meta Ads Manager, and niche customer relationship management systems.
• Knowledge of Sprout Studio, Dubsado, FloDesk, and other specialized CRMs is preferred.
• Advanced written communication and strong internal writing skills, including the ability to draft polished, on-brand copy.
• Excellent customer service instincts and abilities.
• Strong sense of initiative and ownership.
• Ability to perform exceptionally under pressure.
• Highly organized with attention to detail.
• Strong judgment and the ability to prioritize tasks effectively.
• Proactive and intuitive.
• Flexible and comfortable operating with changing priorities.
• Physically capable of hiking in mountain terrain, with a legitimate interest in hiking and mountain environments.
• Willingness to work very early mornings and other unconventional hours in response to client needs, such as sunrise photoshoots.
• Ability and willingness to travel when required.

We would like to thank you for your interest in this position. However, only those selected for an interview will be contacted.