Job Details

User Support Technician

  • Posted by : Kytero Consulting Inc

 July 09, 2025 - July 09, 2026

  • Job category : IT & Web Design
  • Salary : 36.50 CAD per/hr


         

Job Description

Kytero Consulting Inc. is a consulting firm with proven and systemized methodologies developed for Business consulting, Software Development, Trainings. We are looking for a User Support Technician to join our team.

 

Position: User Support Technician

NOC: 22221                                                                                                                                                                            

Terms of employment: Permanent / Full Time (32 hours per week)

Vacancy: 1

Start Date: As soon as possible

Salary: $36.50/ hour

Language: English

Education: Secondary (high) school graduation certificate

Experience: Minimum 2 year to less than 3 years experience needed.

Location: 30 Topflight Dr suite 1Mississauga, ON, L5S 0A8

 

Main Duties:

  • Assist users in resolving technical issues with their computer systems, software, or devices.
  • Refer to user manuals, technical guides, and online resources to research and implement effective solutions.
  • Offer training and practical guidance to users to help them prevent and address recurring technical problems.
  • Maintain a detailed log of technical issues and resolutions for future reference by the support team.
  • Support users with business applications, internet connectivity, and network-related problems.
  • Install and configure hardware and software for new or existing employees, including operating systems, cables, and applications.
  • Assisting in helping other support team members.
  • Perform regular backups of the web server and manage recovery procedures when needed.
  • Deliver prompt and courteous customer service, ensuring user satisfaction with IT support.

Area of specialization

  • Technical Support
  • Networking hardware
  • Networking Software

 

Personal suitability: Client focus, efficient interpersonal skills, excellent oral communication, excellent written communication, Flexibility, Initiative, Judgment, Organized, Team player.

Interested Candidates are requested to send their resumes to: hr@kyteroconsulting.com
We thank all who apply, but only candidates selected for an interview will be contacted

Job Id : JFC-324975
Vacancy : 1
Website :
Location : Mississauga - ON, Ontario, CANADA