Work setting

• Transportation

Responsibilities

Tasks

• Compile orders and instructions received from customers
• Develop specific plans to prioritize
• Organize tasks to accomplish the work
• Oversee operational logistics of the organization
• Plan and organize operational logistics of the organization
• Track and complete work orders
• Prepare and submit reports
• Arrange for maintenance and repair work
• Maintain work records and logs
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Co-ordinate activities with warehouse and production units
• Provide customer service
• Co-ordinate, assign and review work
• Follow-up on issues with work orders
• Keep track of shipments
• Knowledge of highway trucking and associated rules and regulations
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
• Record mileage, fuel use, repairs and other expenses
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment

Experience and specialization

Computer and technology knowledge

• Word processing software
• Database software
• Electronic mail
• Internet
• MS Access
• MS Excel
• MS PowerPoint
• MS Word
• MS Windows
• Adobe Acrobat Reader
• MS Office

Service experience

• Trucking

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure

Personal suitability

• Client focus
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Accurate
• Values and ethics
• Judgement
• Proactive