Employer : MDF TIRE CANADAINC.
Location : 12202 Old Yale Road, Surrey, BC, V3V 3X5
Job Title : Service Station Manager.
NOC Code : NOC 0621.
Positions Available : 1
Term : Permanent, Full Time.
Salary : $32.70/hour.
Start Date : As Soon As Possible.
Education : Secondary School.
Language : English.
Experience : 1 to 2 years
Staff management and leadership skills, Excellent communication, interpersonal, and organizational skills, Exceptional customer service skills, Advanced decision-making and problem-solving abilities, Ability to prioritize and maintain professionalism during high-volume periods.
Set department sales objectives and submit annual forecast and monthly profitability reports
Organize department meetings and updates as needed
Interview, hire, train, develop, and motivate the Service Department team
Manage and develop team through regular feedback and annual performance reviews
Review and provide advancement opportunities
Handle elevated customer issues or complaints until resolution
Continuously monitor and improve Customer Service Index (CSI) ratings
Identify and implement strategic opportunities for improvement in department processes and spending
Establish and maintain a safe, positive work environment by ensuring staff compliance with safety requirements
Please apply to firstname.lastname@example.org your resume and cover letter or mail at 12202 Old Yale Road, Surrey, BC, V3V 3X5