Computer Help Desk Representative - Systems

• Posted by : Swift Management

 April 06, 2020 - August 06, 2020

• Job category : IT & Web Design

• Salary : 31.00 per hour

         

Job Description

Position Summary

 Swift Management Group is seeking a Computer help desk representative for its team.

Job Detail

Job Title: Computer Help Desk Representative - Systems

Positions Available: 1

Salary: $31.00 CAD per hour for 30 hours per week

Job Type: Permanent, Full-Time

Language: English

Start Date of Employment: As Soon As Possible

Vacation: 4% of gross salary in lieu of vacation time

Work Location: Delta, BC

Employment conditions: Must be available for Morning and Day Shift

Education: College/CEGEP or equivalent experience

Experience:  1 year to less than 2 years of relevant experience

Job Description

• Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
• Consult user guides, technical manuals and other documents to research and implement solutions
• Reproduce, diagnose, and resolve technical problems encountered by users
• Provide advice and training to users in response to identified difficulties
• Provide business systems, network, and Internet support to users in response to identified difficulties
• Participate in the redesign of applications and other software

Job Skills

• Organized
• Technical skills
• Ability to work independently

How to Apply

By email: jobs@swiftmanagementgroup.ca